Abuse report processing

This document provides various explanations about the way in which Cantv.net processes the reports about network activity which is incompatible with our Acceptable Use Policy. The proper way to create and submit these reports is also covered.

Limpieza y descontaminación de computadores personales

Guías, consejos e instrucciones útiles para remover programas hostiles de su computador, tales como virus, gusanos y otras amenazas.

Información sobre sistemas de distribución masiva de correo

Esta lista de preguntas y respuesta aclara algunos conceptos sobre cómo interactuar efectivamente con los sitemas para distribución de correo a grandes cantidades de personas, más comúnes.

Mailing list operation, maintenance and depuration

Questions and answers related to the operation, administration and depuration, when required, of mailing lists (or subscriber databases, as they're called sometimes). This last step is usually required by Cantv.net when list contamination is detected or when the level of complaints associated to the deliveries to such mailing list is unacceptable.

Cantv.net DNS Technical Requirements for its Email Platform

Frequently Asked Questions about the DNS requirements from Cantv.net, to users of its email platform. This document is most relevant to senders whose email has been rejected with errors related to the DNS or its configuration.

Correo no solicitado

Una lista de preguntas y respuestas comúnes sobre qué hacer para dejar de recibir correo basura en su buzón de Cantv.net. Contiene consejos que son específicos a nuestros servicios, así como consejos generales.