Documents and Policies

These policies define the limits of acceptable resource usage and in general, are the best recommended practice. Those policies apply over each and every service offered by Cantv.net.

Defines specific technical criteria that is mandatory for the use of the messaging platforms operated by Cantv.net. Although the text is in spahish, the references of this document are RFCs.

A document subscribed by Cantv.net in which the best practices and recomendations for the venezuelan industry are defined. The signed document is available in .pdf format.

This page contains information related to the management of violations to our policies by third parties, as well as mechanisms to avoid or respond to the transgressions by our own users.

Useful information to help you properly configure your network and improve your participation in the Internet.

This document groups links to a collection of best practices geared towards the general public and marketers, related to the responsible use of electronic mail as a mechanism for diffusion and advertisement.

Originally published by MAPS, about the best operational practices of mailing lists. Sticking to these recommendations makes it much easier to defend your own resources against the abuse by third parties and generally, helps with improving the image of your business.

A document full of advice and recommendations, directed to companies or persons interested on Internet marketing. Easy reading and with practical examples, discusses various erroneous conceptions around this topic. Specially interesting is its advice on how and why validate your subscriber lists.

If you have the time, chech the history of Nadine, for a fully documented example of the problem.

A document full of useful information about mail system abuse. Its definition for spam is applied by Cantv.net.